Key Actions to help victims to be safer online
Use a safe computer – most victims’ computers have had snooping software installed. They should use a different computer from a friend or library until they can have their computer examined.
Mobile phone – now days it is easy to put spy software or geo location applications on a mobile. If your ex has had access to it do a factory reset. More important secure your phone's cloud account by changing the password and setting up 2-step authentication (see mobile for more advice)
Email – get a new email address. Make it anonymous don’t use your real name or nickname an ex-partner would recognise.
Secure ALL online accounts – The most important thing you can do secure all your online accounts phone, email, social media, shopping, video etc. Change the password and set up 2 step authentication.
Passwords – Create completely new passwords. Abusers often get access to information because they know or guess a password. Don’t use a security question most ex’s can guess them. Use a Password Manager like LastPass this will keep your passwords safe but also easy to access. (see useful tools)
Social Networks – Social networks are not secure and your friends can easily leak information that can help an abuser track you down. Don’t use the most popular social networks – that is where the abuser will look first. Use mobile social networks like Whatsapp. Create obscure name, use a fake photo and information. Only add your most trusted friends. Most of all make sure that you and your friends have put on the highest privacy settings.
Friends and Family –Information about victims is often leaked to abusers accidentally by friends and family. Explain to friends, family and co-workers that you are at risk (see our fact sheet how what to say) Ask them to set their privacy settings to friends only. They should not to accept people they don’t know on their social network and ask them not to post photos or messages about you online.